Support
We're happy to help you get going
Questions, ideas or need a hand? We're closer than you think.
Help centre
Answers to the most common questions (in progress).
Community
Share finds and tips with fellow collectors (soon).
Frequently asked questions
When can I create an account?+
We're in private beta. Sign up for the waitlist on the homepage and we'll let you know first.
I signed up but didn't get an email.+
Check your spam folder. If nothing arrives, sign up again — the confirmation link expires after 24 hours.
How do I unsubscribe?+
Email support@12collect.com and we'll remove your address from the waitlist.